Quality Policy
Sertoğlu Construction, ensures that all strategical objectives of the business will be pursued and achieved as it maintains the quality of the products and servicesprovides labour productivity, good and correct services within due time, budget and performance in effective processes ensuring the expected outcomes are to be set out which meet the international standard qualities and expectations of its clients, labourers and stakeholders in high quality management of all project that it undertakes.
Compatibility with needs and indicators, regular communication with the client on quality performance, responding to clients’ concerns and opinions and concentrating on to promote client delight.
Supporting the staff who detect the quality problems, maintain the open environment, provide the sources that are required to manage the quality management system, taking responsibility to provide the effectiveness of the quality management system, promoting the process approach use and risk based decision making.
Making no compromises due to high cost or busy program concerns, be proud of the high quality service and product, promoting the report-writing and feed-back by the staff regarding the concerns about quality.
Interrogative approach, transparently handle the situations, promoting the staff to detect quality problems and find solutions accordingly.
Research the problems determinedly and report accordingly, quick problem solving, checking the quality indicators, sharing the earned experiences and best implementation in order for corporation.
Protecting and maintaining the corporate knowledge, pursuing the institution culture, care for Sertoğlu entities and protect them, detecting the risks and opportunities that could affect the quality management system.
Compatibility with needs and indicators, regular communication with the client on quality performance, responding to clients’ concerns and opinions and concentrating on to promote client delight.